/* Estilos Globais */
:root {
    --primary-color: #1565c0;
    --secondary-color: #0d47a1;
    --accent-color: #ff6b00;
    --text-color: #333;
    --light-gray: #f5f7fa;
    --medium-gray: #e0e0e0;
    --dark-gray: #757575;
    --success-color: #4caf50;
    --warning-color: #ff9800;
    --info-color: #2196f3;
    --error-color: #f44336;
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Poppins', sans-serif;
    color: var(--text-color);
    line-height: 1.6;
    background-color: #f8f9fa;
}

.container {
    width: 100%;
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

a {
    text-decoration: none;
    color: var(--primary-color);
    transition: all 0.3s ease;
}

a:hover {
    color: var(--secondary-color);
}

ul {
    list-style: none;
}

img {
    max-width: 100%;
    height: auto;
}

/* Botões */
.btn {
    display: inline-block;
    padding: 10px 20px;
    border-radius: 4px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.3s ease;
    border: none;
    text-align: center;
}

.btn-primary {
    background-color: var(--primary-color);
    color: #fff;
}

.btn-primary:hover {
    background-color: var(--secondary-color);
    color: #fff;
}

.btn-secondary {
    background-color: var(--accent-color);
    color: #fff;
}

.btn-secondary:hover {
    background-color: #e65100;
    color: #fff;
}

.btn-outline {
    background-color: transparent;
    border: 1px solid var(--primary-color);
    color: var(--primary-color);
}

.btn-outline:hover {
    background-color: var(--primary-color);
    color: #fff;
}

.btn-large {
    padding: 14px 28px;
    font-size: 1.1rem;
}

/* Cabeçalho */
header {
    background-color: #fff;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.1);
    position: sticky;
    top: 0;
    z-index: 1000;
}

header .container {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 15px 20px;
}

.logo a {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--primary-color);
}

.main-nav ul {
    display: flex;
}

.main-nav ul li {
    margin: 0 15px;
}

.main-nav ul li a {
    color: var(--text-color);
    font-weight: 500;
}

.main-nav ul li a:hover {
    color: var(--primary-color);
}

.cta-buttons {
    display: flex;
    gap: 10px;
}

.menu-toggle {
    display: none;
    background: none;
    border: none;
    cursor: pointer;
    width: 30px;
    height: 30px;
    position: relative;
}

.menu-toggle span {
    display: block;
    width: 100%;
    height: 2px;
    background-color: var(--text-color);
    margin: 6px 0;
    transition: all 0.3s ease;
}

/* Breadcrumbs */
.breadcrumbs {
    background-color: var(--light-gray);
    padding: 15px 0;
    border-bottom: 1px solid var(--medium-gray);
}

.breadcrumbs ul {
    display: flex;
    flex-wrap: wrap;
}

.breadcrumbs ul li {
    font-size: 0.9rem;
    color: var(--dark-gray);
}

.breadcrumbs ul li:not(:last-child):after {
    content: "›";
    margin: 0 8px;
    color: var(--dark-gray);
}

.breadcrumbs ul li a {
    color: var(--dark-gray);
}

.breadcrumbs ul li a:hover {
    color: var(--primary-color);
}

/* Conteúdo da Ajuda */
.help-content {
    padding: 50px 0;
}

.help-content .container {
    display: grid;
    grid-template-columns: 280px 1fr;
    gap: 40px;
}

/* Sidebar */
.help-sidebar {
    background-color: #fff;
    border-radius: 8px;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.05);
    overflow: hidden;
}

.sidebar-header {
    padding: 20px;
    background-color: var(--primary-color);
    color: #fff;
}

.sidebar-header h3 {
    font-size: 1.3rem;
    font-weight: 600;
}

.sidebar-nav ul li a {
    display: block;
    padding: 15px 20px;
    color: var(--text-color);
    border-bottom: 1px solid var(--medium-gray);
    transition: all 0.3s ease;
    font-size: 0.95rem;
}

.sidebar-nav ul li a:hover,
.sidebar-nav ul li a.active {
    background-color: rgba(21, 101, 192, 0.05);
    color: var(--primary-color);
    padding-left: 25px;
}

.sidebar-nav ul li a.has-submenu {
    position: relative;
}

.sidebar-nav ul li a.has-submenu:after {
    content: "▼";
    font-size: 0.7rem;
    position: absolute;
    right: 20px;
    top: 50%;
    transform: translateY(-50%);
}

.sidebar-nav .submenu {
    background-color: rgba(245, 247, 250, 0.7);
}

.sidebar-nav .submenu li a {
    padding-left: 35px;
    font-size: 0.9rem;
}

.sidebar-nav .submenu li a:hover,
.sidebar-nav .submenu li a.active {
    padding-left: 40px;
}

.sidebar-support {
    padding: 25px 20px;
    background-color: #f0f5ff;
    text-align: center;
}

.sidebar-support h4 {
    margin-bottom: 10px;
    color: var(--secondary-color);
}

.sidebar-support p {
    font-size: 0.9rem;
    margin-bottom: 15px;
}

/* Conteúdo Principal */
.help-main {
    background-color: #fff;
    border-radius: 8px;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.05);
    padding: 30px;
}

.content-header {
    margin-bottom: 30px;
    border-bottom: 1px solid var(--medium-gray);
    padding-bottom: 20px;
}

.content-header h1 {
    font-size: 2rem;
    color: var(--secondary-color);
    margin-bottom: 15px;
    font-weight: 600;
}

.content-header p {
    font-size: 1.05rem;
    color: var(--dark-gray);
    max-width: 800px;
}

/* Seções de Ajuda */
.help-section {
    margin-bottom: 40px;
}

.help-section h2 {
    font-size: 1.5rem;
    color: var(--secondary-color);
    margin-bottom: 20px;
    position: relative;
    padding-bottom: 10px;
}

.help-section h2:after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    width: 40px;
    height: 3px;
    background-color: var(--accent-color);
}

.help-card {
    border: 1px solid var(--medium-gray);
    border-radius: 8px;
    overflow: hidden;
    transition: all 0.3s ease;
}

.help-card:hover {
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.08);
}

.help-card-icon {
    width: 80px;
    height: 80px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 25px auto;
    border-radius: 50%;
    background-color: rgba(21, 101, 192, 0.1);
}

.help-card-icon img {
    max-width: 60%;
    max-height: 60%;
}

.help-card-content {
    padding: 25px;
}

.help-card-content h3 {
    font-size: 1.3rem;
    color: var(--secondary-color);
    margin-bottom: 15px;
}

.help-card-content p {
    margin-bottom: 15px;
    line-height: 1.7;
}

.help-card-content ul {
    margin-bottom: 20px;
    padding-left: 20px;
}

.help-card-content ul li {
    margin-bottom: 10px;
    position: relative;
    padding-left: 20px;
}

.help-card-content ul li:before {
    content: "✓";
    position: absolute;
    left: 0;
    color: var(--success-color);
}

/* Alertas */
.alert {
    padding: 15px 20px;
    border-radius: 6px;
    margin-bottom: 20px;
    position: relative;
}

.alert p {
    margin: 0;
}

.alert-info {
    background-color: rgba(33, 150, 243, 0.1);
    border-left: 4px solid var(--info-color);
}

.alert-warning {
    background-color: rgba(255, 152, 0, 0.1);
    border-left: 4px solid var(--warning-color);
}

/* Etapas de Verificação */
.verification-steps {
    display: flex;
    flex-direction: column;
    gap: 25px;
}

.step-card {
    display: flex;
    align-items: flex-start;
    background-color: #fff;
    border: 1px solid var(--medium-gray);
    border-radius: 8px;
    overflow: hidden;
    transition: all 0.3s ease;
}

.step-card:hover {
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.08);
}

.step-number {
    min-width: 60px;
    height: 60px;
    background-color: var(--primary-color);
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.8rem;
    font-weight: 700;
}

.step-content {
    padding: 20px;
    flex-grow: 1;
}

.step-content h3 {
    font-size: 1.2rem;
    color: var(--secondary-color);
    margin-bottom: 10px;
}

.document-example {
    margin-top: 15px;
    display: flex;
    align-items: center;
    background-color: var(--light-gray);
    padding: 15px;
    border-radius: 6px;
}

.document-example img {
    max-width: 100px;
    margin-right: 15px;
}

.document-note {
    font-size: 0.85rem;
    color: var(--dark-gray);
}

/* Métodos de Verificação */
.verification-methods {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 20px;
    margin-bottom: 30px;
}

.method-card {
    border: 1px solid var(--medium-gray);
    border-radius: 8px;
    padding: 25px 20px;
    text-align: center;
    transition: all 0.3s ease;
}

.method-card:hover {
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.08);
    border-color: var(--primary-color);
}

.method-icon {
    font-size: 2.5rem;
    margin-bottom: 15px;
}

.method-card h4 {
    font-size: 1.1rem;
    color: var(--secondary-color);
    margin-bottom: 15px;
}

.method-card p {
    margin-bottom: 15px;
    font-size: 0.95rem;
}

.method-card ol {
    text-align: left;
    padding-left: 20px;
    margin-bottom: 15px;
}

.method-card ol li {
    margin-bottom: 8px;
    font-size: 0.9rem;
}

.method-note {
    font-size: 0.85rem;
    color: var(--accent-color);
    font-weight: 500;
    padding-top: 10px;
    border-top: 1px dashed var(--medium-gray);
}

.cta-center {
    text-align: center;
    margin-top: 30px;
}

/* Dicas */
.tips-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 20px;
}

.tip-item {
    background-color: #fff;
    border: 1px solid var(--medium-gray);
    border-radius: 8px;
    padding: 20px;
    display: flex;
    align-items: flex-start;
    transition: all 0.3s ease;
}

.tip-item:hover {
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.08);
    border-color: var(--info-color);
}

.tip-icon {
    font-size: 1.8rem;
    margin-right: 15px;
    color: var(--info-color);
}

.tip-item h4 {
    font-size: 1.1rem;
    color: var(--secondary-color);
    margin-bottom: 10px;
}

.tip-item p {
    font-size: 0.95rem;
}

/* FAQs */
.faq-container {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.faq-item {
    border: 1px solid var(--medium-gray);
    border-radius: 8px;
    overflow: hidden;
}

.faq-question {
    padding: 20px;
    background-color: var(--light-gray);
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: pointer;
    transition: all 0.3s ease;
}

.faq-question:hover {
    background-color: rgba(21, 101, 192, 0.05);
}

.faq-question h3 {
    font-size: 1.1rem;
    color: var(--text-color);
    font-weight: 500;
}

.faq-toggle {
    font-size: 1.5rem;
    font-weight: 300;
    color: var(--primary-color);
}

.faq-answer {
    padding: 0 20px;
    max-height: 0;
    overflow: hidden;
    transition: all 0.3s ease;
}

.faq-item.active .faq-answer {
    padding: 20px;
    max-height: 1000px;
}

.faq-item.active .faq-toggle {
    transform: rotate(45deg);
}

/* Contato */
.help-contact {
    margin-top: 50px;
    padding: 30px;
    background-color: #f0f5ff;
    border-radius: 8px;
    text-align: center;
}

.help-contact h2 {
    margin-bottom: 15px;
    color: var(--secondary-color);
}

.help-contact p {
    margin-bottom: 20px;
    max-width: 700px;
    margin-left: auto;
    margin-right: auto;
}

.contact-buttons {
    display: flex;
    justify-content: center;
    gap: 20px;
}

.contact-icon {
    margin-right: 8px;
}

/* Rodapé */
footer {
    background-color: #1a1f36;
    color: #fff;
    padding: 60px 0 20px;
    margin-top: 50px;
}

.footer-content {
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    margin-bottom: 40px;
}

.footer-logo {
    flex-basis: 30%;
    margin-bottom: 30px;
}

.footer-logo a {
    font-size: 1.5rem;
    font-weight: 700;
    color: #fff;
    margin-bottom: 15px;
    display: inline-block;
}

.footer-logo p {
    color: #aaa;
    font-size: 0.9rem;
}

.footer-links {
    flex-basis: 65%;
    display: flex;
    justify-content: space-between;
    flex-wrap: wrap;
}

.footer-column {
    flex-basis: 23%;
    margin-bottom: 30px;
}

.footer-column h4 {
    color: #fff;
    font-size: 1.1rem;
    margin-bottom: 20px;
    position: relative;
    padding-bottom: 10px;
}

.footer-column h4:after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    width: 40px;
    height: 2px;
    background-color: var(--accent-color);
}

.footer-column ul li {
    margin-bottom: 12px;
}

.footer-column ul li a {
    color: #aaa;
    font-size: 0.9rem;
    transition: all 0.3s ease;
}

.footer-column ul li a:hover {
    color: #fff;
    padding-left: 5px;
}

.payment-methods {
    margin-bottom: 30px;
    text-align: center;
}

.payment-methods h4 {
    font-size: 1.1rem;
    color: #fff;
    margin-bottom: 20px;
}

.payment-icons {
    display: flex;
    justify-content: center;
    flex-wrap: wrap;
    gap: 15px;
}

.payment-icon {
    background-color: rgba(255, 255, 255, 0.1);
    color: #fff;
    padding: 10px 15px;
    border-radius: 5px;
    font-size: 0.9rem;
}

.footer-bottom {
    text-align: center;
    padding-top: 20px;
    border-top: 1px solid rgba(255, 255, 255, 0.1);
}

.footer-bottom p {
    color: #aaa;
    font-size: 0.9rem;
    margin-bottom: 5px;
}

/* Botão Voltar ao Topo */
.back-to-top {
    position: fixed;
    bottom: 30px;
    right: 30px;
    background-color: var(--primary-color);
    color: #fff;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    display: flex;
    justify-content: center;
    align-items: center;
    cursor: pointer;
    opacity: 0;
    visibility: hidden;
    transition: all 0.3s ease;
    border: none;
    font-size: 20px;
    z-index: 99;
}

.back-to-top.show {
    opacity: 1;
    visibility: visible;
}

/* Responsividade - Media Queries */
@media (max-width: 992px) {
    .help-content .container {
        grid-template-columns: 1fr;
    }
    
    .help-sidebar {
        order: 2;
    }
    
    .help-main {
        order: 1;
    }
    
    .verification-methods {
        grid-template-columns: 1fr;
    }
    
    .tips-grid {
        grid-template-columns: 1fr;
    }
    
    .footer-logo {
        flex-basis: 100%;
        text-align: center;
        margin-bottom: 40px;
    }
    
    .footer-links {
        flex-basis: 100%;
    }
    
    .footer-column {
        flex-basis: 48%;
    }
}

@media (max-width: 768px) {
    header .container {
        flex-wrap: wrap;
    }
    
    .logo {
        order: 2;
        flex-grow: 1;
        text-align: center;
    }
    
    .main-nav {
        display: none;
        width: 100%;
        order: 4;
    }
    
    .main-nav.show {
        display: block;
    }
    
    .main-nav ul {
        flex-direction: column;
        padding: 20px 0;
    }
    
    .main-nav ul li {
        margin: 0;
    }
    
    .main-nav ul li a {
        padding: 15px 0;
        display: block;
        border-bottom: 1px solid var(--medium-gray);
    }
    
    .cta-buttons {
        order: 3;
        margin-left: auto;
    }
    
    .menu-toggle {
        display: block;
        order: 1;
    }
    
    .step-card {
        flex-direction: column;
    }
    
    .step-number {
        width: 100%;
        height: 50px;
    }
    
    .contact-buttons {
        flex-direction: column;
        gap: 15px;
    }
    
    .footer-column {
        flex-basis: 100%;
    }
}

@media (max-width: 576px) {
    .content-header h1 {
        font-size: 1.8rem;
    }
    
    .help-section h2 {
        font-size: 1.3rem;
    }
    
    .help-main {
        padding: 20px;
    }
    
    .help-card-content {
        padding: 15px;
    }
    
    .cta-buttons .btn {
        padding: 8px 12px;
        font-size: 0.9rem;
    }
    
    .document-example {
        flex-direction: column;
    }
    
    .document-example img {
        margin-right: 0;
        margin-bottom: 10px;
    }
}